Subscription FAQ

You can choose how often you receive your subscription. You can select every 1,2,3,4,5 or 6 months and we’ll send it out on the same day each time. However, we can’t control shipping so you might not receive it on the exact same day each month, a bit like your period!

We have a few different subscription offers, which vary in price and content. Check out our current subscriptions to find one that is right for you. 

All subscription boxes come with free shipping. If you purchase additional products with the subscription box, shipping will also be included for those. Without purchasing a subscription box, the minimum spend for free shipping is $49

Absolutely, you’re able to do this in your account. You can change your order up to three days before your renewal date.

You sure can! If you’re not happy with your current order, you can simply go into your account and update it. You can change your order up to three days before your renewal date.

Simply go into your account and if it’s three days before your delivery is due it will be updated for your next order.

Absolutely, just go into your account and cancel it. You can cancel your account up to three days before your renewal date.

Currently you’re able to subscribe to one of our pre-packaged kits.

Yes, you can add as many subscriptions as you like.

Feel free to contact us with any other questions or queries you have. We’re happy to help!

FREE SHIPPING WITH ORDERS OVER $49 Dismiss

Continue
Hey! Looks like you're outside New Zealand. Go to lovelibra.com